Terms and Conditions
Effective Date: 23rd May 2025
Welcome to SJS Equestrian. By accessing our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. About Us
SJS Equestrian is an online retailer of quality horse apparel, rider wear, and accessories. We are based in the UK and operate under UK consumer law.
Website: https://sjsequestrian.co.uk
Email: sarah@sjsequestrian.co.uk
Phone: 07387 682198
2. Products and Pricing
2.1 All product descriptions, images, and prices are correct at the time of publication.
2.2 We reserve the right to update product information and pricing without notice.
2.3 Prices are shown in GBP and include VAT where applicable.
3. Ordering
3.1 Once you place an order, you will receive an email confirmation. This does not guarantee acceptance of your order.
3.2 A contract is formed once your order has been dispatched.
3.3 We reserve the right to cancel or refuse any order at our discretion (e.g., due to stock errors or payment issues).
4. Payment
4.1 We accept secure payment via [list payment methods: e.g., credit/debit card, PayPal, etc.].
4.2 Payment must be received in full before orders are processed and dispatched.
5. Delivery
5.1 We aim to dispatch orders within [e.g., 1–3 working days].
5.2 Delivery times may vary depending on location and courier services.
5.3 We are not liable for delays caused by third-party delivery companies.
5.4 Shipping charges are clearly shown at checkout.
6. Returns and Refunds
6.1 You have 14 days from receipt to return items in their original, unused condition.
6.2 Return postage is the responsibility of the customer unless the item is faulty or incorrect.
6.3 Refunds will be processed within 7 working days of receiving the returned item.
6.4 Items must be returned with original tags and packaging.
For full details, see our Returns Policy.
7. Faulty or Incorrect Items
7.1 If you receive a faulty or incorrect item, please contact us within 48 hours of delivery.
7.2 We will offer a replacement, repair, or full refund in accordance with your statutory rights.
8. Website Use
8.1 You may use this website for lawful purposes only.
8.2 All content (text, images, logos) is the property of SJS Equestrian and may not be copied or reproduced without permission.
9. Privacy
9.1 Any personal data collected is handled in line with our Privacy Policy and complies with UK GDPR regulations.
9.2 We do not store payment details or share your data with third parties for marketing without your consent.
10. Liability
10.1 While we strive for accuracy, we are not liable for any errors in product descriptions or pricing.
10.2 We are not responsible for any indirect loss or damage arising from your use of our site or products.
11. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
Contact Us
If you have any questions about these Terms, please contact us at:
📞 07387 682198